Share your feedback with us
At CINOP/ECIO/ECBO, we strive for the highest quality in our advice and services. In the unlikely event that you are not satisfied, we would like to hear from you. Your feedback helps us to continuously improve our services.
How can you provide feedback?
What can you expect from us?
- Research: We will carefully research your feedback and consult with the parties involved.
- Response: Within 10 to a maximum of 20 working days after the confirmation of receipt you will receive a substantive response to your feedback (if desired) If the research requires more time, we will inform you in a timely manner and provide a new indication of the expected response time.
- Solution: We strive to reach an appropriate solution for your specific situation in consultation with you.
- Adjustment: If CINOP sees the need for (structural) adjustments in its methods/processes, it implements them.
Confidentiality:
All feedback will be kept confidential in accordance with our privacy policy. The information you provide will only be used to process your feedback and improve our services.
Not satisfied with the handling?
If you are not satisfied with the handling, please contact our quality coordinator Donja van Heeswijk at dheeswijk@cinop.nl or phone number 0625451468.
Thanks for your feedback!
Your feedback is valuable to us and helps us optimize our services.
